Shipping policy

Last updated: February 17, 2026

At Kennedy Keepsakes, each order is thoughtfully machine embroidered and carefully prepared before shipment. Please review the details below prior to placing your order.

Processing Times

Standard Production
Orders are processed within 3–5 business days.

Holiday & High-Volume Periods
During peak seasons, promotions, or holiday periods, processing times may extend to 5–10 business days.

Processing time refers to production time only and does not include shipping transit time.

Business days exclude weekends and holidays.

Kennedy Keepsakes reserves the right to adjust processing times during high-volume periods or circumstances beyond our control.

Expedited Shipping

Expedited shipping options are available at checkout for an additional fee.

Expedited shipping applies to transit time only and does not reduce production time unless confirmed in writing prior to purchase.

Shipping Methods & Transit

Shipping rates and estimated delivery times are calculated at checkout based on destination and selected carrier.

Delivery estimates are provided by the carrier and are not guaranteed.

Once an order has been transferred to the shipping carrier, Kennedy Keepsakes is not responsible for transit delays caused by the carrier, weather, or other events outside of our control.

Address Accuracy

Customers are responsible for entering the correct shipping address at checkout.

Kennedy Keepsakes is not responsible for packages delivered to incorrectly entered addresses.

If a package is returned due to an incorrect address, refusal, or failure to claim, reshipping fees will apply.

Marked Delivered / Missing Packages

Once a package has been marked as delivered by the carrier, responsibility transfers to the customer.

If you experience a delivery issue, please contact us within 7 days of the marked delivery date. We are happy to assist you in contacting the carrier and filing a claim where applicable.

Replacement or refund for packages confirmed delivered by the carrier is not guaranteed and will be evaluated on a case-by-case basis.

Shipping Insurance

Some shipping options may include limited carrier insurance.

If you would like to purchase additional shipping insurance, please contact us prior to placing your order.

Kennedy Keepsakes is not responsible for uninsured packages once they have been transferred to the carrier.

Damaged Packages

If your order arrives damaged, please contact info@kennedykeepsakes.com within 7 days of delivery and include clear photos of the item and packaging.

Domestic Shipping Only

Kennedy Keepsakes currently ships within the United States only.

Policy Updates

Kennedy Keepsakes reserves the right to update this policy at any time without prior notice.